Privacy Policy
Fenelogic ("Company", "we", "our", or "us") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.fenelogic.com] ("Website"), use our software, or interact with us.
1. Purpose of This Policy
This Privacy Policy outlines how Fenelogic handles user data in compliance with applicable data protection laws. It explains what information we collect, how we use it, and how users can exercise their rights.
2. Information We Collect
We may collect the following types of information:- Personal Information: Name, contact details (email, phone), company name, and billing information.
- Technical Data: IP address, browser type, operating system, and activity logs.
- Usage Data: Pages visited, actions performed on our website or software.
- Communication Data: Feedback, queries, or correspondence sent via email or forms.
3. How We Collect Information
We collect data through direct interactions (such as account registration, inquiries, or software purchases), automated tracking technologies (cookies, analytics), and third-party integrations (e.g., payment gateways).
4. Use of Collected Information
We use collected information to:- Provide and maintain our software and website services.
- Process orders, payments, and support requests.
- Improve user experience and website functionality.
- Send important service updates and promotional communications.
- Comply with legal obligations and enforce our agreements.
5. Legal Basis for Processing
We process your personal data based on one or more of the following grounds:- Your consent.
- Necessity for performing a contract with you.
- Compliance with legal obligations.
- Legitimate interests pursued by Fenelogic.
6. Data Sharing and Disclosure
We do not sell or rent personal data. However, we may share it with:- Service providers assisting in hosting, analytics, or payments.
- Legal authorities when required by law.
- Business partners or affiliates under confidentiality agreements.
7. Data Retention
We retain user data only as long as necessary for providing services, fulfilling legal requirements, or resolving disputes. Inactive user data may be deleted after a reasonable period or upon request.
8. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance functionality, remember user preferences, and analyze site traffic. You can control cookie preferences through your browser settings.
9. Your Rights
Under applicable data protection laws, you have rights to:- Access your personal data.
- Request correction or deletion.
- Withdraw consent for processing.
- Lodge complaints with a Data Protection Board.
Requests may be made by emailing support@fenelogic.com.
10. Data Security
We implement strong technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Despite these measures, no online system is entirely secure, and users share data at their own risk.
11. International Data Transfers
We ensure adequate protection standards consistent with applicable laws for any international data transfers.
12. Third-Party Services
Our Website may contain links to third-party sites. Fenelogic is not responsible for their privacy practices or content.
13. Children's Privacy
Our Website and services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
14. Policy Updates
We may update this Privacy Policy from time to time. Updates will be reflected with a new 'Last Updated' date at the top of this page.
15. Contact Us
For privacy-related inquiries or complaints, contact:Fenelogic
Email: support@fenelogic.com
Website: www.fenelogic.com