Definitely no. Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders.
Yes, we do. If you are less than delighted with the service we offer, in the first 30 days for any reason, you can cancel and receive a FULL refund of your fees.
Yes, our support team is ready to help you. You can contact us by email support@fenelogic.com.